Refunds and cancellation

Your choice before any charge

You are never charged without choosing a plan and confirming payment. Viewing plans, using the free calculators and templates, or sharing your email does not authorize a charge. A setup confirmation is not a payment receipt. If there is no completed payment, there is no payment to refund.

No contract, cancel anytime

There is no contract requiring you to stay. You can cancel anytime. Any subscription terms, including the billing period and when cancellation takes effect, must be shown before you confirm payment. Contact the team for help with a cancellation or a question about a plan selection.

Questions about a payment or refund

If you believe you were charged by Driveway Desk, contact support with your account email, the date and the description shown on the receipt. Do not send full payment details. We will check the record before confirming what happened. Any refund terms are shown before you confirm a purchase. Contact us if the receipt or charge does not match what you agreed to.

Write to [email protected] or use our support contact form.

Read the website terms, privacy policy and plan details together before making a decision.